Privacy Policy

Overview

This Privacy Policy explains how we collect and use information when you visit this website.

Information We Collect

We collect limited personal information that you voluntarily provide, such as:

• Name, email address, and phone number
• Any information you submit through our forms
• If you sign in with Google, your name and email address from your Google account

We may also automatically collect basic technical information (such as IP address, browser type, and device information) through our hosting provider for security and performance purposes.

How We Use Information

We use the information collected to:

• Provide and operate our platform and services
• Respond to inquiries
• Communicate about services you’ve expressed interest in
• Send transactional notifications related to your account activity

We do not sell your personal information.

Service Providers and Analytics

We use service providers that help us operate the website and platform. These providers support functions such as cloud hosting, authentication, database storage, bot protection, analytics, transactional email delivery, error monitoring, and internal operations. They are permitted to process information only as needed to provide those services to us.

Analytics

We use Google Analytics to understand how visitors use our site. Google Analytics collects information such as how often you visit, which pages you view, and what other sites you visited before coming here. We use this information to improve our website. Google Analytics does not collect your name or other personally identifying information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Sharing Information

We may share information with service providers that process it on our behalf and with authorized users within the CloseBoth platform, such as administrators, branch managers, team leaders, and assigned loan officers, when needed to provide account access, invite management, licensing workflow, training, deal tracking, reporting, and operational support. We do not sell your personal information, and we do not share information as compensation for referrals.

Data Retention

We retain information only as long as reasonably necessary for communication and follow-up, unless a longer retention period is required or permitted by law.

Your Choices

You may request to access, correct, or delete your personal information by contacting us using the information below.

Contact

If you have questions about this Privacy Policy, you may contact us at:

Email: hello@closeboth.com